ServicePDQ is an OSA/Parlay compliant platform that extends to service providers and 3rd party software developers the ability to create, deploy, manage and control telephony, IP and multimedia applications used in IP, wireless and wireline networks.

The ServicePDQ platform is optimized to interoperate with next-generation network elements such as media servers and Session Border Controllers while efficiently utilizing the existing intelligent network (IN) infrastructure. In converged network deployments, ServicePDQ is capable of transporting TCAP messages over an IP interface, thus continuing to support legacy AIN applications without requiring costly SS7 links. This architecture saves money and relieves the customer of unnecessary link-maintenance issues.

Solegy designed the ServicePDQ architecture to support the needs of carrier-class customers in the areas of openness, reliability, scalability, availability, robustness, upgradability and manageability. ServicePDQ was built as an object driven environment which can easily be configured to manage specific information types and which can capture the relationships between various pieces of data (relating to physical and logical information) stored in diverse information repositories.

In addition, because they are built on the open, OSA/Parlay/JAIN and OSS/J architectures, all ServicePDQ components are linked within the ServicePDQ platform using standards-based methods. The result is a highly optimized, tightly integrated solution that can be divided into three logical levels:

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• Application Intelligence Level:
  Components at this level provide the service logic for individual services. Examples include vXML IVR call flow scripts that drive an auto-attendant, or the rules that govern a follow-me service. You may choose to deploy existing ServicePDQ applications such as the ServicePDQ calling card system, or deploy your own vXML or Parlay compatible applications. In either case, you are able to instantly leverage the Business Intelligence and Service Control levels of the ServicePDQ platform.
  
  
• Business Intelligence Level:
  Components at this level provide access to information concerning the business policies associated with a specific service. Examples include rate and route tables, service plans as well as subscriber profiles and SLAs. This level is controlled by Solegy’s Real-Time Billing Engine, a next generation, real time repository for business intelligence as well as a conduit to information contained in other business support systems.
  
  
• Network Intelligence Level:
  Components at this level represent the actual network resources needed to deliver a service to the end user. Examples include network components such as a Session Border Controller or registrar as well as the network monitoring tools and other support systems needed to keep the services running.